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Privacy Policy
Last Updated: January 1, 2025

Thank you for visiting the website of Fremont Family Smiles - Dr. Anna Yi (“we,” “us,” or “our”). We respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, https://www.fremontfamilysmiles.com (“Website”), or otherwise engage with our services. It also explains your rights under applicable state and federal laws, including the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”), and how you can exercise those rights.

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1. Scope of This Privacy Policy

This Privacy Policy applies to the personal information we collect through:

Please note that this Privacy Policy does not apply to protected health information governed by the Health Insurance Portability and Accountability Act of 1996 (HIPAA). If you are a patient of our practice, please refer to our separate Notice of Privacy Practices for information on how we handle protected health information.

By using our Website or services, you consent to the data practices described in this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Website.

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2. Information We Collect

2.1 Personal Information You Provide to Us

We collect personal information you choose to share, such as:

  • Contact Information: Name, email address, telephone number, mailing address, etc.

  • Appointment/Inquiry Information: Details you provide when requesting an appointment or submitting an inquiry (e.g., preferred date and time, comments, and other relevant details).

  • Payment Information: If you make a payment through the Website (if applicable), you may provide billing and payment details. Payment transactions may be processed by a third-party service provider; we do not store full payment card information on our servers.

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2.2 Information Collected Automatically

When you visit our Website, we (or our third-party service providers) may automatically collect certain information from your device. This can include:

  • IP Address and general location

  • Browser Type and Version

  • Device Type (e.g., desktop, mobile, tablet)

  • Operating System

  • Pages You Visit and Links You Click on our Website

  • Referring/Exit Pages and Dates/Times of Website visits

We use cookies, web beacons, pixels, and other tracking technologies to collect this information. For more details, see Section 5 (Cookies and Other Tracking Technologies).

 

3. How We Use Your Information

We use the personal information we collect for various purposes, including:

  1. Providing Dental Services: Scheduling appointments, managing patient records, and improving patient experiences.

  2. Communication: Responding to your inquiries, sending appointment reminders, and providing updates regarding our services.

  3. Website Operations: Monitoring and analyzing usage trends, diagnosing technical issues, and improving website content and functionality.

  4. Marketing and Promotion: Sending promotional materials about new services or events (where applicable and in accordance with applicable law).

  5. Legal and Security: Complying with legal obligations, detecting and preventing fraud or misuse, enforcing our terms and conditions, and protecting our rights or the rights of others.

 

4. How We Share Your Information

We may share personal information with:

  1. Service Providers: Third-party companies and individuals who perform business functions on our behalf, such as website hosting, payment processing, analytics, or marketing assistance. These service providers are contractually bound to protect your personal information and only use it to provide the requested services.

  2. Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, information about our Website users may be among the transferred assets.

  3. Legal Compliance and Protection: When required by law, subpoena, or other legal process, or if we believe disclosure is necessary to enforce our rights, investigate fraud, or protect the safety of our users.

We do not sell your personal information to third parties and have not sold your information in the past 12 months.

 

5. Cookies and Other Tracking Technologies

We may use cookies, web beacons, pixels, and other tracking technologies to collect information about your interactions with our Website. This information helps us:

  • Remember your preferences and settings

  • Analyze site usage to improve our content and user experience

  • Deliver relevant advertising or content in certain contexts

You can manage cookie preferences through your browser settings. If you choose to block or delete cookies, some features of our Website may not function properly.

 

6. Data Retention and Security

We retain personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. We use administrative, technical, and physical security measures to safeguard your personal information against accidental loss, misuse, unauthorized access, disclosure, or alteration.

However, no method of data transmission or storage can be guaranteed to be 100% secure. You use our Website and services at your own risk.

 

7. Third-Party Links

Our Website may contain links to third-party websites, plug-ins, or applications. Please note that we do not control these third-party websites and are not responsible for their privacy practices. We encourage you to review each third-party site’s privacy policy before providing any personal information.

 

8. Your California Privacy Rights

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8.1 California “Shine the Light” Law

Under California Civil Code Section 1798.83 (the “Shine the Light” law), California residents may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for direct marketing purposes without your consent.

 

8.2 CCPA/CPRA Rights

If you are a California resident, you may have the following rights regarding your personal information under the CCPA and CPRA:

  1. Right to Know: You can request details about the specific personal information we have collected about you, including the categories of sources, the purpose for collecting or sharing that information, and the categories of third parties with whom we share it.

  2. Right to Delete: You can request that we delete the personal information we have collected from or about you, subject to certain exceptions.

  3. Right to Correct: You can request that we correct inaccurate personal information about you.

  4. Right to Opt-Out of Sale or Sharing: We do not sell your personal information. If, in the future, we anticipate selling or sharing your personal information, we will provide a method for you to opt out.

  5. Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

 

To exercise your California privacy rights, please contact us using the methods in Section 10 (How to Contact Us) below. We may need to verify your identity to process certain requests.

 

9. Children’s Privacy

Our Website is not directed at children under the age of 13 (and in certain jurisdictions under the age of 16). We do not knowingly collect personal information from children without verifiable parental consent. If you believe that we have collected personal information from a child without such consent, please contact us so that we can take appropriate measures to remove the information.

 

10. How to Contact Us

If you have any questions or concerns regarding this Privacy Policy, or wish to exercise your rights as described, please contact us using one of the following methods:

  • By Phone: 510-794-9122

  • By Mail:
    Fremont Family Smiles - Dr. Anna Yi
    3705 Beacon Ave, Suite 101,
    Fremont, CA 94538, USA

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will post the updated policy on our Website and update the “Last Updated” date at the top of this page. Your continued use of our Website or services after any updates constitutes your acceptance of the revised Privacy Policy.

 

Thank you for trusting Fremont Family Smiles - Dr. Anna Yi with your dental care needs.
If you have any questions about our Privacy Policy, please reach out to us at 510-794-9122 or visit us at
https://www.fremontfamilysmiles.com.

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